Morseway — Help

Write to us at hello@morseway.com or from the app: Settings › Send feedback. For a technical problem, tell us what happened, your phone model and your iOS version.

Sound

I hear nothing. Raise the media volume, not the ringer. Morseway plays in silent mode too. If Bluetooth headphones are connected, sound goes to them.

Sound cuts or lags over Bluetooth. Bluetooth headphones add delay and some clip the start of a sound after silence. For fast copy, prefer the speaker or wired headphones.

A call or another app interrupted the lesson. The signal stops and waits: tap Listen to resume.

Learning

Why are letters so fast? So you hear them as a rhythm, not as dots to count. Gaps between letters are stretched at first, then close up (Farnsworth method).

When does the next letter come? When the last one holds: enough correct, fast answers over several sessions. You can also pick a level you already reached from Home.

I already know Morse. On first launch, choose a higher level; letters you know won’t be forced on you.

Morseway Pro

What stays free? The first 12 letters with their levels, the games on those letters, the Morse chart, reminders and progress, with no time limit. A radio contact a week, Station speed tests up to 15 wpm are free. Morseway Pro adds the rest of the alphabet, the figures, punctuation and prosigns, the whole Station.

I changed phones. Settings › Morseway Pro › Restore purchases, with the same Apple account. For progress: Settings › Your data › Export my progress on the old phone, then Import a progress file on the new one.

Is there a subscription? No. Morseway Pro is one purchase, for good: nothing to cancel, nothing charged afterwards.

A refund? Refunds are decided by Apple: https://reportaproblem.apple.com

Data

Where is my progress? Only on your phone. No account, no copy on our servers. Export it to keep it.

Erase everything. Settings › Your data › Erase everything. Your purchase stays tied to your Apple account: restore it afterwards.