Lexiko — Help

Write to us at hello@teddyapps.net. For a technical problem, tell us what happened, the game language, your iPhone model and your iOS version.

Words and dictionary

A word I think is valid is refused. Lexiko uses an open dictionary (Wiktionary and a free word list per language), not the official competition list. Lexiko does not use the official tournament lists (ODS, Collins, NWL…). A word accepted in a club or a tournament may be missing, and the other way round. Email us the word at hello@teddyapps.net: we will see whether it should be added.

A word is accepted but has no definition. The word is in the word list, but Wiktionary has no definition for it. For an inflected form (plural, feminine, conjugated verb…), the sheet shows the base word and its definition.

The points don’t match my play. Lexiko shows the face value of the letters, without the board’s bonus squares.

“Letters not playable”. The word holds a letter that has no tile in that language’s set, for example K, W, X or Y in Italian. It cannot be played, so Lexiko gives it no points. In Spanish, CH, LL and RR are each a single tile and are counted as such.

Languages

A check says “No connection”. Lexiko looks words up online: check the network, then try again. A check that fails is not counted.

Trial and purchase

How many free checks? 50. A check is one press of Check, however many words it holds. After that, a one-time purchase unlocks unlimited checks.

Is there a subscription? No. One purchase, for good: nothing to cancel, nothing charged afterwards.

Restore my purchase. Settings › Restore purchases, with the same Apple account you bought with.

I changed phones. Install Lexiko, then Settings › Restore purchases with the same Apple account. Then download the languages you need.

A refund? Refunds are decided by Apple: https://reportaproblem.apple.com

Data

Where are my words? Your history and favorites live only on your phone: no account, no copy on our side. Screen recordings, off unless you turn them on in Settings › Privacy, can show the words on screen. History and Favorites can be cleared in the app. The details are in the privacy policy.